Frequently asked questions.

The Preparer role requires no accounting knowledge — just raise invoices and payment requests. The system guides you through each step. Your accountant handles the posting and reporting.

Yes. ClarivFinance is built on enterprise-grade cloud infrastructure with row-level security. Only users you invite can access your account. We do not share your data with any third party.

Yes. ClarivFinance runs in any web browser on any device — desktop, tablet or mobile. No app download required.

You can cancel at any time. Your data remains accessible for 90 days after cancellation so you can export all your records.

Yes. The chart of accounts is aligned with Nigerian standards and includes accounts for VAT, WHT, PAYE, Pension and Company Income Tax as required by FIRS regulations.

Yes. The standard 129-account chart of accounts can be extended by your Accountant to add accounts specific to your business needs.

Most businesses are fully operational within 24 hours of account creation, and our team assists with initial setup and user onboarding at no extra charge. Custom Pro onboarding can take up to a week, as historical transactions are first migrated into your environment.

Yes. Setup, go-live and training are included in your implementation fee: a 3-day go-live & training period for Foundation, 5 days for Growth, and 7 days for Custom Pro (with a dedicated onboarding manager). Ongoing support thereafter is covered by your included annual support hours.

ClarivFinance

By Clariva Consulting

A cloud-based accounting and financial management system for Nigerian businesses. Built with clarity. Designed for control.